Natur Total · Customer service

Get in touch.

A question about your order? We are here to help, in writing and without the hassle.

AI-generated illustration of customer service. All contact information is also available as text on this page.
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One message. The right contact.

Because we work across time zones, we may not be online at the same time as you. Send us a message whenever it suits you; we usually reply within 24 hours.

Please write in German or English.

WhatsApp

+357 97 926407

Send us a WhatsApp message. We cannot accept telephone or WhatsApp calls.

Message us on WhatsApp

Messages only · No calls

This link opens WhatsApp, an external service. You can also contact us by email.

Send an email

Not using WhatsApp? Send us an email or use the contact form.

Send an email Or send us a message here.

We usually reply within 24 hours

How we can help

Our customer service team helps with orders, shipping, delivery, returns and practical questions about the store.

Help us help you sooner

Please include your order number, where you ordered (our store or Amazon) and a brief description of your enquiry. A photo can help if a parcel or an item arrived damaged.

Or send us a message here.

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Please do not send medical reports, diagnoses or other sensitive health information.

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