Website operator
Operator of naturtotalshop.com and contracting party for orders placed in this online store:
Natur Total Ltd
Victory House, Arch. Makarios III Avenue 205
3030 Limassol, Cyprus
Company Registration No.: HE 445354
Tax No.: 60003086W
Represented by: Ralf Hebrock
Email: info@naturtotalshop.com
WhatsApp service: +357 97 926 407
Written messages only. Telephone and WhatsApp calls are not available.
Please write in German or English. Because of time-zone differences, we may not be online at the same time as you. We usually reply within 24 hours.
Responsible for content
Ralf Hebrock, at the address above.
Editorial services
Natur Total Ltd (Malaysia)
Level 2, Lot 19
Lazenda Commercial Centre Phase 3
87007 Labuan, Malaysia
Company Registration No.: LL12999
Editorial services for the Natur Total Magazine. The website operator and contracting party for orders remains Natur Total Ltd based in Cyprus, as identified above.
Responsibility for content and links
Our content is prepared with care and reviewed regularly. General information about nutrition, health or animal care does not replace individual medical or veterinary advice. For symptoms or medical conditions, please consult your doctor or veterinarian as appropriate.
Our customer service helps with orders, shipping, delivery and returns. It does not provide health tips, diagnoses or treatment advice and does not make promises of healing.
The respective operators are responsible for the content of linked external websites. Statutory duties to review or take action, and responsibility for our own content, remain unaffected.
Copyright
Content and works created by us are subject to applicable copyright law. Use beyond what the law permits requires our prior consent. Third-party rights remain unaffected.
Consumer dispute resolution
We are neither required nor willing to participate in dispute resolution proceedings before a consumer arbitration body.
The former European Online Dispute Resolution platform was discontinued on 20 July 2025.
Returns
The operator address above is not a general returns address. Please contact our customer service before sending a return. We will provide the current returns address and a return number to identify your parcel. Your statutory rights remain unaffected; withdrawal does not require prior approval or a return number.
30-day returns · Contact customer service · Privacy policy
Last updated: 30 September 2026