Our 365 day guarantee!
365 day satisfaction guarantee - how it works
Your well-being is our top priority. If you are not satisfied with one of our products, you will receive a full refund within one year of the purchase date - even if it has already been opened.
Please send us a short message with your order number and the LOT number of the product (you can find this on the label or the bottom of the can).
Then simply send the product back to us. As soon as we receive your return, we will immediately refund the entire purchase amount.
This guarantee applies exclusively to end users. Statutory warranty claims remain unaffected.
The 365-day satisfaction guarantee will not apply if it is used excessively or improperly (for example, through frequent returns or almost completely used up products).
This restriction on misuse ensures that we can continue to offer our satisfaction promise to all customers.